Debt collection for Logistics & Freight.
High-volume, low-value invoices with cross-border counterparties, where demurrage and detention charges are disputed as a matter of routine.
◆ As of 29 Jul 2026, 14:00 GST. Preview readings modelled from public sources — Atradius Payment Practices Barometer UAE 2025, CBUAE, S&P Global UAE PMI — and Wusala methodology. Live readings begin as Wusala's book and partner network report in.
Why logistics & freight invoices stall
Demurrage, detention, storage charges, and rate disagreements against the original quotation.
How we work a logistics & freight book
Automate the low-value tail — manual chasing destroys the economics
Evidence demurrage with timestamps and gate records before demanding payment
Establish enforceable jurisdiction early for foreign counterparties
Consolidate many small invoices into a single account-level demand
The reason you haven't called them is the reason to let us.
Your largest overdue balance almost certainly belongs to a customer you cannot afford to lose. That is exactly why the invoice is still sitting there.
Every call is personal, every “next week” is one you have to accept, and every escalation has your face on it. So the call doesn’t get made.
The asking is done by a function whose only job is the ledger. You keep the relationship, the goodwill and the next order.
Every large company separates sales from credit control to protect the relationship. You don’t have that department. That’s what we are.
And you stay in charge of it:
- You name the accounts we never contact.
- Nothing goes out in your name without your approval of the wording.
- No legal step without your written instruction.
- We’ll tell you when a file isn’t worth pursuing.
Stopping the next one
Recovery gets yesterday’s money back. Keeping DSO down is a different discipline — and in logistics & freight it comes down to this: Quote demurrage terms explicitly on every booking, and screen new foreign counterparties before extending open credit.
Logistics & Freight: common questions
What is a normal DSO for logistics & freight in the UAE?
Our current reading for logistics & freight is 61 days, against a national B2B average of 68 days. The sector runs about 7 days faster than the market, so anything materially above 61 days deserves attention.
Why do logistics & freight invoices go unpaid?
Demurrage, detention, storage charges, and rate disagreements against the original quotation.
What does recovery cost?
The audit is free. Recovery fees are success-only and published: from 10% on current debt, rising to 25–35% for debt over a year old or disputed. You pay when we collect.
Can you stop this happening again?
Yes — that is what our Protect service does. Quote demurrage terms explicitly on every booking, and screen new foreign counterparties before extending open credit. We also monitor the book for early-warning signals so slow payers are caught before they reach 90 days.
What’s recoverable in your book?
Free, 48 hours, no obligation — scored invoice by invoice.